Terms and Conditions cuci99

1 Definitions

"Platform" refers to the cuci99 website accessible at cuci99.one along with all services, games, and features provided on it. "User" or "Member" means any individual who has registered and holds a valid account on this platform. "Operator" refers to the company that owns and manages the cuci99 platform under a valid international licence. "Terms" means this entire terms and conditions document including any policies or guidelines referenced within it. "Currency" means Malaysian Ringgit (RM / MYR) unless otherwise stated.

2 Member Eligibility

To register and use the cuci99 platform, you must meet all of the following eligibility requirements at all times:

• Be at least 21+ years of age on the date of registration
• Be a resident or user located in a region where access to this platform is not specifically prohibited by applicable local law
• Not be under an active self-exclusion period or gambling ban imposed by any authority
• Register for personal use only and not on behalf of any third party
• Not represent a business entity, syndicate or group using the platform for money laundering or other illegal activities

3 Account Registration and Management

Each individual is only permitted to hold one (1) active account on the cuci99 platform. Holding more than one account, whether using a different name, email address, mobile number, IP address or payment method, is considered a serious breach of these terms. cuci99 reserves the right to close all duplicate accounts and forfeit any balances and winnings accumulated in them.

When registering, you are responsible for:

• Providing accurate, complete and up-to-date information
• Updating your personal information if any changes occur
• Keeping your password confidential and not sharing account access with anyone
• Notifying cuci99 immediately if you suspect any unauthorised access to your account

cuci99 is not responsible for any losses arising from your failure to keep your own account login details secure.

4 Deposits and Withdrawals

cuci99 provides payment methods accepted in Malaysia to facilitate member deposits and withdrawals. The following is basic information regarding financial transactions on this platform:

Accepted payment methods include Touch 'n Go eWallet, DuitNow, FPX Online Banking, ShopeePay, and the cryptocurrencies USDT, BTC and ETH.

• All deposits and withdrawals must use a payment method registered in the same member's name
• cuci99 reserves the right to request additional verification before processing a withdrawal for security purposes
• Withdrawals may be placed on hold if bonus wagering requirements have not yet been met
• Transactions suspected of involving fraud or illegal activity will be held and reported to the relevant authorities

5 Bonuses and Promotions

All bonuses and promotions offered by cuci99 are subject to specific wagering requirements stated at the time the offer is made. Members are responsible for reading and understanding the conditions of each bonus before accepting it.

For the 200% Welcome Bonus up to a maximum of RM1,500 offered to new members:

• The wagering requirement is 20 times the bonus amount received
• Example: a deposit of RM100 generates a bonus of RM200, a balance of RM300, and a wagering requirement of RM200 × 20 = RM4,000
• Another example: a deposit of RM1,600 generates a bonus of RM1,500, a balance of RM3,100, and a wagering requirement of RM1,500 × 20 = RM30,000
• All wagering requirements must be completed before any bonus-related winnings can be withdrawn

Members found to be abusing bonus offers, including opening multiple accounts, using hedging strategies or working with other members to meet wagering requirements, will face action including bonus cancellation and account closure.

6 Game Rules

The cuci99 platform uses an independently audited Random Number Generator to ensure that every game outcome is fair and unbiased. Results generated by the RNG system are final and cannot be disputed unless there is clear evidence of a technical error.

• If a technical disruption occurs during a game, cuci99 reserves the right to void the round in question and return the original bet to the member
• Any winnings obtained through software vulnerabilities, system bugs or display errors are invalid and will be reversed
• cuci99 reserves the right to limit bet sizes or suspend game access for members found to be using unauthorised automation strategies
• All live casino and sports bets are considered final once confirmed by the system, regardless of any inconvenience experienced by the member

7 Prohibited Conduct

The following activities are strictly prohibited on the cuci99 platform and may result in account closure and legal action:

• Fraud, identity falsification or providing false information during registration or account verification
• Using automation software, bots or any external programme to manipulate games or bypass security systems
• Collaborating with other members to gain an unfair advantage in games, including sharing card information during poker games
• Attempting money laundering or using the platform for illegal financial activities
• Deliberately abusing bonus policies, including using repeated deposit and withdrawal arbitrage strategies
• Disturbing other users through the platform's communication channels

8 Responsible Gambling

cuci99 is committed to responsible gambling practices and supports the well-being of its members. This platform may only be used by individuals aged 21+ and is not suitable for those dealing with gambling addiction.

• Members can set daily, weekly or monthly deposit limits through their account settings
• A self-exclusion option is available for members who wish to take a break from the platform for a set period
• cuci99 provides 24/7 customer support via live chat and email to assist members who need help with responsible gambling

For more information on the responsible gambling tools and resources available, please visit our Responsible Gambling page.

9 Personal Data Protection

cuci99 collects and processes members' personal information in accordance with the Privacy Policy published separately. By registering as a member, you consent to the collection and processing of that data for the purposes of account management, legal compliance, and service improvement.

cuci99 will not sell, rent or disclose members' personal information to third parties except:

• With the explicit consent of the member concerned
• When required by law or court order
• To third-party service providers acting on behalf of cuci99 and subject to confidentiality agreements

For full details on how we handle your data, please read our Privacy Policy.

10 Operator Liability Limits

To the extent permitted by applicable law, cuci99 will not be liable for:

• Any indirect, incidental or consequential losses arising from use of the platform
• Service disruptions due to system maintenance, technical failures beyond our control, or force majeure events
• Unauthorised access to a member's account resulting from the member's own negligence in safeguarding their login credentials
• Acts or omissions of third-party service providers including payment providers or game developers

Any dispute relating to a transaction or game outcome must be submitted to cuci99's support team within 30 days of the date of the relevant incident. Complaints submitted after that period may not be processed.

11 Amendments to Terms and Conditions

cuci99 reserves the right to amend, update or change any part of these terms and conditions at any time without prior notice. Any amendments will take effect immediately upon publication on this website.

It is the member's responsibility to review these terms and conditions periodically. Continued use of the platform after the date an amendment is published will be considered acceptance of the updated terms. If you do not agree with the amendments, you must stop using the platform and contact customer support to close your account.

12 Applicable Law

These terms and conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which cuci99 operates under its licence. Any dispute that cannot be resolved through direct negotiation between the member and cuci99 will be referred to an arbitration body recognised by the relevant licensing regulator.

The invalidity or unenforceability of any provision in these terms will not affect the validity and enforceability of the remaining provisions, which continue in full force and effect.